We’re looking for a Senior Personal Injury Specialist to join our clients Personal Injury team. 

In this role you’ll proactively manage a portfolio of personal injury claims, across all jurisdictions, in an efficient and effective manner from outset to conclusion. You will ensure you are complying with all appropriate FCA regulations, legislative and policy guidelines as well as Company Objectives.

We’re all about people and we’re passionate about continuous improvement, so you’ll perform regular audits and mentoring to assist in maintaining overall Quality Assurance within the Personal Injury Claims Team.

Core skills we’re looking for to succeed in the role:

• Advanced claims handling knowledge, especially Personal Injury
• Legal and regulatory knowledge, including FCA regulations and motor claims law
• Strong communication, negotiation & influencing skills

What’s involved:

• To proactively record, process and settle claims in accordance with our principles and to maintain files within our service standards
• Own and manage a portfolio, of Complex Personal Injury, third party motor claims and associated damage claims, as defined within own agreed authority levels.
• Knowledge of all relevant sections of MOJ Reforms, Civil Procedure Rules, Personal Injury Pre-Action Protocol and Road Traffic Act (as applies in all jurisdictions) and the implications of being RTA/ARTICLE 75 insurer.
• Manage and negotiate (a small caseload) of development files outside own authority limit on strict referral to Senior Personal injury Specialists
• Manage Third Party Property Damage (TPPD), including credit hire claims, in accordance with First Central’s procedural requirements and own authority limits
• Identify and champion potential fraudulent claims and action in accordance with FCIM’s guidelines
• To Identify and pursue all potential recoveries from the relevant parties
• To be personally responsible for ensuring that all files are reserved accurately and promptly in accordance with our reserving philosophy (most likely outcome) and fully reflect the level of Damages on each file
• Ensure liability is agreed within existing case law and accident circumstances
• Effectively negotiate, as appropriate, with customers, suppliers, and all relevant Third-Party representatives
• To Process and Authorise claim payments as required and in accordance with personal authorities
• Act as a mentor/buddy and referral point to Personal injury Handlers
• Proactive management, assessment and sign off all litigation including tracking trends and identifying process improvements   
• Ensure that any bodily injury claims which exceed the large loss criteria are reviewed and promptly reported to the Large Loss team
• Ensure all continuous improvement ideas are raised via the Team leader or Technical Lead.
• Develop and maintain effective relationships with colleagues and stakeholders

If you would like to join a company which places a huge emphasis on valuing both their customers and employees, then please apply and send your CV to talent@exoclaims.co.uk !!