If you enjoy working in a fast-paced environment, have an empathetic customer service style with an aptitude for going the extra-mile, we would love to hear from you!

A bit about the job

As part of the Third-Party Capture Motor Claims team, you will be supporting Third Parties through making a claim, when our own customer was at fault for the incident. You could be contacting them to articulate the benefits of using our services, such as our repair network, or you could be dealing with queries they have during the process. You will be able to build an instant rapport with our Third-Party customers with the ability to negotiate and provide an excellent level of care and service.

Skills and experience we’re looking for

Ambitious personality, with a ‘can-do’ attitude

Ability to work in a fast-paced environment, multi-tasking and prioritising responsibilities

Passionate about delivering excellent customer service

Ability to identify what matters to Third Parties, and confidence in sharing this with your team

Effective telephony skills, with the ability to Negotiate, Objection handle to achieve excellent outcomes

If you would like to join a company which places a huge emphasis on valuing both their customers and employees, then please apply and send your CV to talent@exoclaims.co.uk !!