You will form great working relationships both inside and outside of the business, working with our panel law firms, barristers and other suppliers and partners to achieve our goals. You will look to develop and grow technical claims knowledge within the Large Loss department through being a senior referral point and mentor and by contributing to our bi-annual Large Loss Technical Forums.

The successful candidate will have the drive and passion to perform to the highest level and achieve above par settlements, further growing confidence with Reinsurers. So, if you’re looking for a new and exciting challenge, in a fun and fast paced environment, this could be the role for you.

Large & Complex Loss Handler

Key Responsibilities

• Proactively manage your own portfolio of high value claims of upmost severity which will include brain, amputations and spinal cord injuries
• Contribute to the creation, design and implementation of the technical and commercial strategy of Large Loss as directed.
• Ensure all claims outside the agreed financial authority and limits are referred in accordance with the LLOSS referral process
• Ensure all new and internally reallocated claims are reserved within our six-week SLA
• Maintain and improve stakeholder confidence in the Large Loss team by ensuring these high value cases are handled properly throughout their lifecycle with a high degree of technical excellence
• Maintain a detailed working knowledge of current and developing legislation, working practices and Indemnity and Liability
• Carry out technical audits as directed and record your findings, highlighting any knowledge shortfalls or trends that you identify and providing recommendations on how to rectify these
• Maintain Reinsurer confidence by liaising with them in a professional and timely manner
• Ensure all claims which cross the threshold of reporting are reported to Reinsurers within agreed timescales and in accordance with the Reinsurance Treaty
• Ensure that you are meeting customers’ fair and reasonable expectations and provide fair outcomes. Question and challenge peers and managers where processes and procedures do not meet these expectations and any activity that does not place customers’ interests at the heart of how we do business

If you would like to join a company which places a huge emphasis on valuing both their customers and employees, then please apply and send your CV to talent@exoclaims.co.uk !!