You’ll be responsible for ensuring the effective settlement of complex claims by conducting thorough investigations and engaging in negotiations to reach agreed conclusions within established authority levels. If you’re a detail-oriented professional with a passion for delivering exceptional service and navigating challenging scenarios.

What you’ll be doing:

Pro-active management of a portfolio of claims with a potential of £500K+ from notification through to settlement.

• You will be responsible for either Major Property losses or Catastrophic/Serious personal injury claims (depending on knowledge/experience).
• Delivering excellent customer service whilst maintaining accurate estimating and controlling indemnity spend.
• Lead solicitor/loss adjuster meetings and Large Loss estimating committees.
• Share knowledge and support the development of others in your team and the wider claims community.
• Build excellent working relationships with key stakeholders.
• Provide regular communication with policyholders, their representatives, third parties, underwriting and actuarial colleagues.
   

What you’ll bring:

Experience of handling high value and complex commercial property or injury claims, with a settlement authority of at least £500k.

• Knowledge of handling Catastrophic injury claims advantageous.
• Strong communication and interpersonal skills with the ability to influence and negotiate.
• Motivational leader who demonstrates empathy and adaptability to drive effective outcomes.
• Strong prioritization and time management skills, with the ability to effectively manage multiple tasks and meet deadlines in a fast-paced environment.

If you would like to join a company which places a huge emphasis on valuing both their customers and employees, then please apply and send your CV to talent@exoclaims.co.uk !!